PERSONAL INFORMATION
[Your Full Name]
[Address]
[City, Postal Code]
[Country]
[Phone Number]
[Email Address]
WORK EXPERIENCE
[Dates]
Hotel Receptionist
[Hotel Name]
[City, Country]
Welcomed and checked-in guests, providing friendly and professional front desk service.
Handled guest inquiries, reservations, and requests promptly and efficiently.
Managed phone calls, emails, and messages, directing them to the appropriate departments.
Assisted in maintaining guest accounts and processing payments.
Collaborated with other hotel departments to ensure smooth operations and guest satisfaction.
[Dates]
Hotel Administrator
[Hotel Name]
[City, Country]
Coordinated administrative tasks, including data entry, filing, and record-keeping.
Assisted in managing hotel bookings and reservations.
Prepared reports and documentation for hotel management.
Conducted inventory management and ordered office supplies when needed.
Contributed to the planning and organization of hotel events and functions.
EDUCATION
[Year] - [Year]
Diploma
[Institute/University Name]
[City, Country]
SKILLS
Excellent customer service and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using hotel reservation systems and MS Office applications.
Knowledge of front desk operations and hotel administrative processes.
Ability to handle guest inquiries and resolve issues promptly.
Effective communication and teamwork skills.
LANGUAGES
[Language 1]: [Proficiency Level]
[Language 2]: [Proficiency Level]
[Language 3]: [Proficiency Level]
INTERESTS
Staying updated on hotel industry trends and best practices.
Participating in professional development workshops and courses.
Enhancing guest experiences through attentive service.